Customers are most valuable assets of any organization. Stay connected with your customers globally and Manage the business from anywhere. Your business information are safeguarded, by secure data access only to those with credentials. We are presenting you the CRM solutions which are cost effective and allow your business to grow constantly with improved customer satisfaction.
These CRM Solutions are upscaling the growth of your business, ensures customer retention and helps you to generate more new upcoming customer into base. Our CRM solutions will make you to understand the customer needs and upsell /cross sell your premium products. It will help you in optimizing your marketing strategy and building a consistent communication. It will discover the new insights from your business data through its intelligent analytics and empower the business to the next level of customer satisfaction – Customer Delight.
The CRM Solution interconnect business and its customer through all possible communication channels. Additionally, it has AI powered assistant which will analyze the data and offer the predictions based on the Team activities. You can integrate it with many social media marketing tools and Google Ads. You can setup process flow for your sales and service activities. Your CRM will travel along with you and keep you connected with your business through Mobile.
The CRM will showcase you the progress of business activities through real time snapshots called Dashboard. You can add Product catalogues, prepare the quotes and mail it to clients through CRM. There is a built-in feature will facilitate you to have chat, phone call directly to your customer through your browser. We can integrate CRM with your website for lead management and live chat.
our crm solutions
CRM on Cloud
- Unlimited Users & Contacts Storage
- Can do Live observation of a User's activity on your website
- Can maintain data related to Customer, Contacts, Leads and Deals in Single place
- Tool to Manage and Reporting the Tasks and Activities of Team or Customers
- Mailbox integration with Gmail/ Outlook
- Customised support Forms and Pop Up Opt-ins for your website
- Customer Issues can be logged in as Tickets and assign to team for further actions
- ADs management - Track and monitor your ADs Performance over viewers
- Conversational Mailbox shared with Multiple users for acting upon incoming emails and Live Chat messages
- Reporting Dashboards to showcase activities and Performance
- Email Tracking and sending alert notification once the emails are opened/ viewed
- Canned Snippets for creating FAQ and Answers
- VoIP Call and Recorder Integration for calling your customers
- Scheduler to setup your meeting with client/ team, and send them an invite
- Email marketing tool to send a bulk & Scheduled emails to Customers
- Google Analytics & Social network Integration
- Conversational Bots to create tickets and direct the visitors to correct Service Area
- Demo and One Day Training - How to administer your cloud based CRM
CRM On Premise
- One time Investment for World class CRM Solution
- 12 User/ Agent License Included
- Project Management Features are Included
- High Converting Landing page Included
- Email Collaboration,Video Announcement, and Polls Option Included
- Tool to facilitate Group Chat, Audio/ Video Calls
- Can be integrated with Local and Cloud Storage Drives
- Online Document Editor Tool Included
- Tool to manage Public share, version control and restrict the access to documents
- Work reports and Event Planner Included
- Tool to manage Leads, Contacts,Customers and Deals
- Migration Tool and Data Export / Importer Included
- Tools to Generate Invoices and to handle Online Payments
- Communication Tool to send or receive Email/ Voice Call/ SMS Text messages
- Tool to Automate CRM Triggers and Rules
- Pre-configured Reports templates and Custom Report Builder also Included
- Role based Access control for CRM Users
- Can be Integrated with EPABX Telephony Solutions
- Can be Integrated with LiveChat & Contact Center Solutions
- Demo and One Day Training - How to administer your CRM